Operix

The order management system built for e-commerce in Egypt

Running an online store in Egypt means cash on delivery, several courier companies, phone and WhatsApp confirmations, and stock that moves fast. Operix brings all of it — orders, confirmation, warehouse, shipping, returns and customers — into one dashboard in Arabic and English, priced in Egyptian pounds.

What an OMS for Egypt has to handle

A generic order management system stops at “order received”. In Egypt the real work starts there:

  • Confirming COD orders before shipping and filtering fake or duplicate orders.
  • Handing shipments to the right courier — Bosta or J&T Express — and tracking delivery and collection per courier.
  • Handling exchanges, refunds and customer tickets without losing track of stock.
  • Keeping sales agents, the warehouse and support on the same order history.

Everything in one system

Operix's modules cover the full cycle: Order Management, Smart Order Confirmation, Warehouse Management (inventory, receiving and putaway, stock movement), Shipping Management (courier integrations, shipment tracking, delivery analytics), a Ticket System for exchanges and refunds, CRM (segmentation, purchase history, notes) and Purchase Order Management for suppliers — connected to the storefronts Shopify, EasyOrders, LightFunnels and WooCommerce.

Simple pricing in EGP

Plans are priced by monthly order volume in Egyptian pounds with no hidden fees — from the Starter plan (up to 2,500 orders a month, 2 users, 2 store integrations and API access) to Pro and Custom plans with more users, integrations, advanced analytics and an account manager. Plans are currently offered free during launch.

Arabic, white-label, no developer needed

The dashboard works in Arabic and English with right-to-left support, every store gets its own subdomain with its logo and colors on shipping labels, and our onboarding team configures integrations and workflows end-to-end — so you can launch in days without custom development.

FAQ

Why is Operix built for the Egyptian market?

Operix is designed around the way e-commerce operates in Egypt, including COD orders, local shipping providers, order confirmation, returns, and the operational challenges of growing e-commerce businesses.

Which platforms and couriers can I connect?

Operix connects with the storefronts Shopify, EasyOrders, LightFunnels and WooCommerce, and with the couriers Bosta and J&T Express.

How does the pricing work?

There are no hidden fees or complex contracts. You simply choose the tier (Starter, Pro, or Custom) that matches your size.

Does Operix support Arabic?

Yes. Operix is designed to support e-commerce teams in Egypt and the Gulf, with Arabic support for users and operations where applicable.

Do I need a developer to implement Operix?

No. Our team handles the onboarding and setup process and helps your team get familiar with the system, so you can get started without needing a dedicated IT team.