Operix

Your all-in-one system to , Automate and your e-commerce operations

Take control of your entire e-commerce operation — from cash-on-delivery confirmation and warehouse management to shipping, delivery, returns, and customer retention.

Operix order detail dashboard
Operix order detail dashboard

Trusted by e-commerce brands and operations teams across Egypt and the Gulf

DevailoStanviفالموراقطوف الخيرAshry NaturalBeauviveخيام
Features

Why Choose Operix?

A smarter way to run e-commerce operations in Egypt and the Gulf, with everything connected in one system. Automate your workflows, connect your teams, and stay in control as you grow.

Cloud-Based

Access and control every part of your e-commerce operations in real time, anytime, anywhere.

All-in-One Platform

Order management, inventory, fulfillment, customer service, ticketing, cash collection, and analytics — all connected in one platform.

Manage orders
Inventory
CRM

Smart Order Confirmation

Automatically choose the right confirmation method for every order, from auto-confirmation to strict spam checks, helping you improve accuracy, speed, and delivery rates.

ConfirmedAuto ConfirmNormal ConfirmSpamDouble Check

Simple Pricing

Choose the plan that fits your monthly order volume. Simple pricing, no hidden fees, and you only pay for what you use.

Custom Branding

Make Operix feel like your own. Use your subdomain, add your brand colors and logo, and include your company details on every shipping label.

Continuous Updates

Get new tools, faster integrations, and smarter automation updates regularly, so your system keeps improving as your business grows.

Modules

Operix Modules

A complete operations system built to connect and automate every part of your e-commerce operations — from order to delivery and beyond.

Centralize and control your entire order cycle, from confirmation to fulfillment. Track every order, manage payments, and make sure nothing gets missed.

Order Processing AutomationStatus & Live TrackingPayment & COD HandlingNotes & Activity HistorySales Agent Management

Manage your inventory and fulfillment with full visibility. Know what’s coming in, what’s going out, and what’s running low before it becomes a problem.

Inventory ManagementReceiving & PutawayStock Movement Tracking

Handle customer inquiries, issues, and exchange or refund requests with an integrated ticketing system that keeps every conversation organized and trackable.

Centralized Customer TicketsExchange & Refund ManagementPriority & Status TrackingInternal Notes & Activity History

Know your customers better and improve retention with customer insights, smart segmentation, and automated workflows.

Customer SegmentationPurchase History & Behavior TrackingNotes & Communication LogsCustomer Automations

Manage and monitor your shipping operations in one place, from order handover to successful delivery through integrations with leading courier partners.

Shipping Company IntegrationsShipment Tracking & Status UpdatesPerformance & Delivery Analytics

Take full control of your procurement process and suppliers, from creating purchase orders to managing vendors and tracking deliveries in real time.

Purchase Order CreationSupplier & Vendor ManagementPO Status & Delivery Tracking

Connect your systems, platforms, and services in one seamless workflow. Sync data, automate processes, and keep every system working together in real time.

Seamless System ConnectivityReal-Time Data SyncAutomated Workflows

Manage sales, payments, and cashier operations from one seamless point of sale. Process orders faster, track every transaction, and keep your store running smoothly.

Fast Order ProcessingCashier & Shift ManagementPayments & Transaction Tracking
Connected Ecosystem

Optimize Your Workflow With Seamless Integrations

Connect your sales, communication, and logistics platforms and manage your e-commerce operations from one efficient hub.

Operix is the bridge!
Testimonial

Real Stories. Real Results.

Real experiences from e-commerce teams running their operations with Operix.

No more spreadsheet chaos.Before Operix, our team was lost in endless spreadsheets and scattered WhatsApp chats. Moving everything to one unified dashboard completely changed how we work. We finally have a clear view of our daily tasks and save hours of manual data entry every single day.
Ahmed S.E-commerce Founder
Saved us from high return rates.Cash on delivery used to be our biggest headache with so many unverified, returned packages. Since using Operix to systematically verify orders before they leave the warehouse, our Return to Origin (RTO) rates have dropped significantly. We are saving a massive amount of money on wasted shipping fees.
Mahmoud T.Operations Manager
Total visibility over our couriers.Tracking shipments across three different courier companies was a daily struggle. Operix brought all our shipping statuses into one single screen. Now we know exactly where every package is without constantly switching between different courier websites.
Sarah K.Fulfillment Director
Organized our customer support.Handling exchanges and refunds used to cause so much friction between our support agents and the warehouse. The built-in ticketing system keeps every customer issue organized and tracks the entire history, so no complaint ever falls through the cracks again.
Omar F.Customer Success Lead
Built for real growth.We were struggling to process 800 orders a month with our old, manual setup. Once we implemented Operix, the workflow became so structured that we easily scaled to over 4,000 monthly orders without needing to double the size of our team.
Youssef A.Retail Brand Owner
Finally, accurate stock levels.Overselling out-of-stock items was ruining our customer trust. The warehouse module gives us exact, real-time numbers on what is actually on the shelves and what is packed to ship. It has given us total control over our inventory.
Laila M.Supply Chain Coordinator
Frequently Asked Questions

Questions? We’ve Got Answers!

Everything you need to know about Operix — from setup to scaling your e-commerce operations.

Operix is an all-in-one e-commerce operations system that helps businesses manage, automate, and streamline their operations — from order management and confirmation to inventory, shipping, customer service, CRM, cash collection, and analytics.

Ready to Run Your E-commerce Operations the Smarter Way?

Join hundreds of e-commerce stores using Operix to manage orders, shipping, and growth — all in one system.