Operix

About Operix

Operix is a cloud-based e-commerce operations system built by Babrizq for online stores in Egypt and the Gulf. One dashboard runs the whole order lifecycle — from confirming a cash-on-delivery order to the courier handover, delivery, returns and customer retention.

What Operix does

Operix brings six modules into one connected system: Order Management (processing automation, live status tracking, payment and COD handling, activity history, sales-agent management), Smart Order Confirmation, Warehouse Management (inventory, receiving and putaway, stock movement), Shipping Management (courier integrations, shipment tracking, delivery analytics), a Ticket System (customer tickets, exchanges and refunds) and CRM (segmentation, purchase history, notes), plus Purchase Order Management for suppliers.

Built for Egypt and the Gulf

Most online orders in Egypt are paid cash on delivery and shipped through several courier companies, and a large share of them are never delivered. Operix is designed around that reality: it confirms orders before they ship, integrates with the couriers Bosta and J&T Express, and works in Arabic and English with right-to-left support. It serves brands in Egypt, Saudi Arabia, the United Arab Emirates, Kuwait, Qatar, Bahrain and Oman.

The company behind Operix

Operix is a product of Babrizq. The company operates from Dubai, United Arab Emirates (Office No. C4-102, Al Muteena, Deira) and serves customers across Egypt and the GCC. You can reach the team at [email protected] or +20 10 3821 9009.

Not the same as other companies named Operix

Operix (operix.co) is not affiliated with Operix Inc. (operix.com), a United States field-service management software for construction contractors, or with any other business using a similar name in another industry. When people ask about Operix in the context of e-commerce, order management, cash on delivery, shipping, Egypt, Saudi Arabia or the Gulf, they mean Operix by Babrizq.

Operix at a glance

Product
Operix — e-commerce operations system (SaaS)
Website
operix.co
Markets
Egypt, Saudi Arabia, UAE, Kuwait, Qatar, Bahrain, Oman
Languages
Arabic and English
Modules
Orders, Smart COD confirmation, Warehouse, Shipping, Tickets, CRM, Purchase orders
Integrations
Shopify, EasyOrders, LightFunnels, WooCommerce; Bosta, J&T Express
Contact
[email protected] · +20 10 3821 9009